How to order your Booklist

If you haven’t made an order or created an account with Lilydale Books before, below is a step by step guide for you. We cover the instructions with videos and written instructions (some in other languages as well).

If you are a parent or guardian with a Lilydale Books booklist watch the ‘Ordering a Booklist’ guide below.

If don’t have a booklist from Lilydale Books watch the video for ‘Order through our catalogue’. We stock an extensive range of products for schools Australia wide.

If you are ready to place an order, click on the buttons below.

      

 

Ordering a Booklist

Placing an order with us is easy! Watch this quick overview video to see how easy it is, or follow the steps below.

We recommend using Google Chrome as your browser. If using Safari, Firefox or Microsoft Edge, make sure you are using the most up to date version. Please note, Internet Explorer is an obsolete browser and is no longer supported.

Looking for instructions in a different language, download in Albanian |  Bosnian | Pashto | more coming soon

Step by Step Video

 

Step by Step Instructions


STEP 1: SELECT YOUR SCHOOL

To find your school’s booklist, click the “Booklists” tab along the menu. Select your school’s logo from the list of schools.

You can place your order online or print a PDF copy of your booklist.

Do you have a Lilydale Books account?

Creating an account is not mandatory; you can place your order as a guest. However, by creating an account, you have the option of saving your order and viewing your order history. If you do not have an account, you will be prompted to create one. Watch our video on how to create an account here.

STEP 2: ENTER STUDENT’S DETAILS
Fields required are Year Level, Student First and Last Name and Student email address. If you don’t know your student’s school email address, your email address is sufficient. Students that attend the same school can be placed in the same order.

STEP 3: SELECT PREFERRED METHOD OF COLLECTION
The three collection methods are:

  • School Collection (recommended). Booklists will be delivered to your school on the specified date. Note: This option will not appear if your school has not opted for a school delivery.
  • Home Delivery (recommended). Orders for Home Delivery are sent within 5-15 business days. You will receive an email and SMS when your order is sent, along with tracking details.
  • Store Collection. Orders can be placed online for pre-packaged Store Collection. You will receive an email and SMS advising when your order is ready. Most orders are ready between 2-5 business days.

When determining your collection method, please consider Home Delivery or School Collection as the preferred options.

STEP 4: CONFIRM YOUR SUBJECTS
Tick the boxes for the subjects that apply to your student/s. Scroll down the list and tick the items you wish to purchase. Ensure you follow any specific prompts for chosen subjects.

Note: Some items are compulsory e.g. Fees, they will already be ticked and cannot be changed. These fees are items that the school has requested Lilydale Books collect on their behalf. These items will be supplied by school at the start of Term 1, not by Lilydale Books.

STEP 5: STUDENT OVERVIEW
This is an overview of the items ordered for your student. If you are logged into an account, you can save your order and come back to it later if necessary. If you have multiple students you will be prompted to repeat the process.

STEP 6: ORDER OVERVIEW
This is the overview of the entire order and will show your total including any additional charges such as shipping.

STEP 7: CUSTOMER DETAILS
If you are the parent/guardian placing the order, this is where you will enter your details for billing and shipping. If your shipping address is different, tick the box to enter in the address.

STEP 8: PAYMENT
Select your payment method. Tick the box to acknowledge you have read and agree to the Terms and Conditions and opt in to receive exclusive updates. Please do not proceed to pay until you are ready to complete your order because you will be unable to go back until payment has been completed.

You will receive a confirmation email from Lilydale Books with all your order details. Depending on your chosen collection method, you will receive a notification via SMS and email when your order has been fulfilled.

If your order is being shipped, you will also receive separate tracking information once it has been dispatched.

 

 

Order through the Catalogue

Are you shopping for a school that is not booklisted by Lilydale Books? Watch this quick overview video to see how easy it is, or follow the steps below.

We recommend using Google Chrome as your browser. If using Safari, Firefox or Microsoft Edge, make sure you are using the most up to date version. Please note, Internet Explorer is an obsolete browser and is no longer supported.

Step by Step Video

 

Step by Step Instructions


Do you have an account with Lilydale Books?

If you have created an account, log in. If you do not have an account and would like to create one, we have a video that shows you how to do that. You can view it here.

STEP 1: FIND YOUR PRODUCT
Type in the name of the product you require in the search bar at the top of the screen. We recommend using key word phrases. Words such as ‘math’ for mathematics etc. Press enter to see the search results. There may be multiple products listed with the same key words.

Clicking on the image or title will give you a description of the product, as well as pricing information, product availability and publisher details.

Select “Buy Book” to add the product to your cart. You can continue shopping to add more products to your cart or checkout.

STEP 2: REVIEW YOUR CART
When you are ready to checkout, review the items in shopping cart. Here you can change quantities or delete items.

STEP 3: METHOD OF COLLECTION
Select your preferred method of collection from the drop down menu. You have the following options to fulfil your order:

  • Home Delivery (recommended). You can select Australia Post or the Cheapest Shipping Option. Enter your postcode and select ‘Update’ for shipping to be calculated.Orders are usually sent within 2-5 business days. You will receive an email and SMS when your order is sent, along with tracking details.
  • Store Collection. Orders can be placed online for pre-packaged Store Collection. You will receive an email and SMS advising when your order is ready. Most orders are ready between 2-5 business days.

eBook only products 

If you have ordered an eBook only product, there will be nothing physical to collect. All the details pertaining to your eBook are sent via email. If you have an order that has mixed products, you must select Home Delivery or Store Collection.

STEP 4: CUSTOMER DETAILS AND PAYMENT
Enter your customer details and select your preferred method of payment. When entering your shipping address, ensure you are as accurate as possible - being mindful of entering unit numbers.

Note: at this point you cannot go back to the previous page. Clicking the “back” button on your browser will result in your order being lost.

Once your payment is finalised your order is complete! You will receive a notification via SMS and email once your order has been fulfilled.

If your order is being shipped, you will also receive separate tracking information once it has been dispatched.

 

 

Create an Account

Watch this quick overview video to see how easy it is to create an account with Lilydale Books.

We recommend using Google Chrome as your browser. If using Safari, Firefox or Microsoft Edge, make sure you are using the most up to date version. Please note, Internet Explorer is an obsolete browser and is no longer supported.

Step by Step Video

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